- (919)-381-2850
- 2119 Angier Ave, Durham, NC 27703
- (919)-381-2850
- 2119 Angier Ave, Durham, NC 27703
If you want a stress-free towing experience backed by professionalism and quick response times, BullCity Towing & Services is the team to trust.
Having a reliable Durham towing service saved in your phone can make emergencies easier to manage.
Whether you are commuting to Research Triangle Park (RTP), navigating the construction zones on I-85, or just trying to find parking near the Durham Bulls Athletic Park, driving in Durham comes with its own set of challenges.
And unfortunately, breakdowns happen.
When your car fails, the last thing you want to do is scramble to find trustworthy help. This guide covers everything you need to know about getting back on the road safely in Durham, NC—from knowing who to call to understanding the costs.
Many drivers use the terms interchangeably, but they are two very different services. Knowing the difference can save you time and money when you call for help.
Roadside Assistance is for minor issues where the vehicle can likely be fixed on the spot.
Jump Starts: For when the battery dies during a cold snap or because you left the lights on.
Tire Changes: Swapping a flat tire for your spare.
Fuel Delivery: If you ran dry on Hwy 147.
Lockouts: When your keys are visible on the seat, but the door is locked.
Towing Service is required when the vehicle cannot move under its own power.
Mechanical Failure: Transmission issues, overheating, or engine trouble.
Accidents: Even minor fender benders can render a car unsafe to drive.
AWD/4×4 Transport: Vehicles with All-Wheel Drive often require a Flatbed Tow Truck to prevent transmission damage.
Durham has several high-traffic corridors where breakdowns are more dangerous due to speed and ongoing construction.
I-85 (The Construction Zone): The ongoing widening projects in North Durham mean shoulders are often narrow or non-existent. If you break down here, do not exit your vehicle. Call for an emergency tow immediately.
Highway 147 (The Durham Freeway): This is the main artery for commuters. Breakdowns here cause massive backups. If you can, try to coast to an exit ramp (like Swift Ave or Ellis Rd) rather than stopping on the highway shoulder.
15-501 (Chapel Hill Blvd): High speeds and confusing intersections make this a frequent spot for collisions.
The towing industry in Durham (and nationwide) battles with “lead gen” companies—fake listings that pretend to be local but are actually call centers overseas that sell your job to the highest bidder.
How to verify you are calling a real, local company:
Check the Truck: A legitimate company will have their name and USDOT number clearly painted on the door.
Check the Address: Does their Google map pin sit on a real lot, or is it a UPS Store or residential house?
Local Knowledge: If the dispatcher doesn’t know where “Southpoint Mall” or “Duke University” is, hang up.
At Bullcity Towing, our trucks are clearly marked, our drivers live here, and we know exactly where you are when you say “I’m near the cookout on Roxboro.“
Not all tow trucks are created equal. If you are driving a lowered sports car, a restored classic muscle car, or a luxury SUV, you need a Flatbed Tow Truck.
“Wheel-lift” trucks (where the back wheels drag on the ground) are fine for short trips with standard sedans, but for high-value vehicles, you want your car entirely off the pavement. This prevents wear on your tires and protects your transmission.
Towing pricing is generally transparent if you are dealing with a reputable company. It typically consists of two parts:
The Hook-Up Fee: A flat rate to dispatch the truck, load, and secure the vehicle.
Mileage Rate: A per-mile fee from the pickup location to the drop-off point.
Tip: Check your insurance policy. Many drivers have towing coverage they don’t even know about that will reimburse you for the bill.
If you are reading this from the side of the road, don’t panic. Bullcity Towing & Services is Durham’s trusted 24/7 towing partner. Whether you need a jump start in Cary, a flatbed in North Durham, or accident recovery on I-85, we are on the way.
